Re: Introduction/IBM/NT4.0

["John Pham" <johnp@lantronix.com>]

On Oct 14,  8:01am, <emr@teamquest.com> wrote:
> Subject: Introduction/IBM/NT4.0
>      
>      Hello. I'm new to this list and am a support person for laptops 
among 
>      other things at our company. Supporting 720,750,755,and 760's. We 
buy 
>      Thinkpads as we add more people to our sales force. 
>      
>      I agree that IBM has a problem with consistency between models. 
But 
>      one very important thing has proven to be consistent in our case 
>      (consistently good that is), and that is their support. I would 
be 
>      interested to hear if other laptop mfgrs. are as good. Everytime 
I 
>      have had to get a system repaired, they sent a shipping box to me 
>      overnight, and had the system back to me in less than 5 days. No 
>      hassles. I have always been able to get a support person on the 
phone 
>      when needed too. No long hold times. That's very important to me.
>      
>      One more note. I did a NT 4.0 install on a 760CD. Went much 
better 
>      than expected, but definitely need more than 16mb. The 
>      CD,modem,xj10bt ethernet card all worked fine. But a problem I 
>      haven't solved, but really haven't worked on yet, is getting it 
to 
>      play wave files.  Any experiences on this?
>      
>      Also, with 16mb installed, NT 4.0 took exactly 5 minutes to 
restart. 
>      After I upgraded to 32mb it took around 2.5 or 3 minutes to 
restart. 
>      Once it's booted, it's fairly decent to use. But could still use 
a 
>      little more speed. I thought I read about a cache upgrade for the 
>      760cd. Is it possible? What does it cost? Any other ideas?
>      Thanks.
> 
>-- End of excerpt from <emr@teamquest.com>


I would have to disagree with you regarding IBM's products quality and 
support based on my personal experiences with them during the last few 
months. I've gotten much better support and quality products from NEC 
for their high end Versa lines. When I or my company paid $5 - $6K for a 
machine, I expected it to be more reliable than what I've seen.

I'm running NT/WS 4.0 on a 760ELD with only 16MB RAM (I'm not planning 
to spend more money on this machine). It takes about a minute to start 
up to the login screen. I guess depends on how many protocols and 
services that you included in the autostart that it will take more or 
less time to come up.

-- 

	
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	| John Pham                Phone: (800) 422-7044       | 
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