Introduction/IBM/NT4.0

[<emr@teamquest.com>]

     Hello. I'm new to this list and am a support person for laptops among 
     other things at our company. Supporting 720,750,755,and 760's. We buy 
     Thinkpads as we add more people to our sales force. 
     
     I agree that IBM has a problem with consistency between models. But 
     one very important thing has proven to be consistent in our case 
     (consistently good that is), and that is their support. I would be 
     interested to hear if other laptop mfgrs. are as good. Everytime I 
     have had to get a system repaired, they sent a shipping box to me 
     overnight, and had the system back to me in less than 5 days. No 
     hassles. I have always been able to get a support person on the phone 
     when needed too. No long hold times. That's very important to me.
     
     One more note. I did a NT 4.0 install on a 760CD. Went much better 
     than expected, but definitely need more than 16mb. The 
     CD,modem,xj10bt ethernet card all worked fine. But a problem I 
     haven't solved, but really haven't worked on yet, is getting it to 
     play wave files.  Any experiences on this?
     
     Also, with 16mb installed, NT 4.0 took exactly 5 minutes to restart. 
     After I upgraded to 32mb it took around 2.5 or 3 minutes to restart. 
     Once it's booted, it's fairly decent to use. But could still use a 
     little more speed. I thought I read about a cache upgrade for the 
     760cd. Is it possible? What does it cost? Any other ideas?
     Thanks.