Re: Keyboard replacement

[Roger Buffington <rogjd@netcom.com>]

My 755Cs keyboard is exhibiting this problem.  It is, obviously, still 
under warranty.  Does anyone know when the corrected keyboards will be 
available?

                                             rogjd@netcom.com
                                             Glendale, CA 
                                             AB6WR

On Thu, 22 Sep 1994, Karl Yeanoplos wrote:

>   Speaking of keyboards......
> 
> 
> 	From the TP75X.FAQ: 
> 
> 
> 
> > 3.7.  My keyboard letters and symbols are starting to come off.
> 
> > Mike Anderson, IBM rep on the Compuserve Thinkpad forum, has reported 
> > that this is a flaw in the manufacturing.  When the new keyboards 
> > become available, we will be able to get them under our warranties for
> > free.  If your warranty has expired already, then you have an old 
> > Thinkpad and this is an old FAQ.  Get a newer one.
> 
> > On the other hand, if it really bothers you, you can send it in anyway
> > for a new keyboard but the letters will just wear off again.
> 
> 
> 
> 	Does anyone know the status of these "new" keyboards?
> The left Shift key and the Caps Lock key on my 360 are so close
> together that occasionally they make contact.  (At times, the
> machine seems possessed, as pushing the Shift key also depresses
> the Caps Lock key, and I'm suddenly typing everythiNG IN CAPITAL
> LETTERS!!)
> 	Anyway, if these new and improved keyboards are available,
> I thought I'd consider a replacement, thereby killing two birds
> with one keyboard.  If I were to do this, however, I'd be a little
> concerned about how the IBM service people would treat my baby.
> I've heard some not-so-pleasant things about how machines that
> are returned for service are treated, and I don't want to exchange
> one problem for another.
> 	So, second question:  these things I've heard must be the
> exception rather than the rule, right?  Do any of you have a repair
> experience (good or bad) that you'd like to share?  Thanks for your
> help.  Regards,
> 
> 
>    - Karl Yeanoplos			kyeanopl@den.mmc.com
>      Martin Marietta Corp.
>      Denver, CO.
> 
> 
> 
>