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Re: Airborne Express

To: tp750@cs.utk.edu
Subject: Re: Airborne Express
From: stevens@elab.columbia.edu (Andy Stevens)
Date: Mon, 8 Jan 1996 10:27:45 -0500


>Why does IBM use FedEx for their warranty service on the thinkpads but 
>use Airborne Express for their regular deliveries?  (Perhaps they know 
>that where speed is really essential they use FedEx).

I heard somewhere that the IBM repair facility is located in a hangar
at the Memphis airport.  Since Memphis is the hub for FedEx, it makes
sense that the IBM repair people would use FedEx for the most reliable
delivery.

--andy

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