ThinkPad Repair

[Michael Klenner <mdk1143@is.nyu.edu>]

Part of the reason why IBM is able to guarantee such amazing turn-around
times is that their repair facilities are in two hangars which are
immediately adjacent to the primary Federal Express depot at the airport in
Memphis, TN.  it is a fact that when your units go for repair, theu
literally never leave the airport on the other end.  It makes things quite
efficient.

-Mike

PS:  For those of you who are unaware, EVERY FedEx package used to go
through that Memphis depot.  FedEx found it more efficient even if a package
originated in L.A. and was destined for San Francisco.   Eventually things
got really big, and it made sense for them to build local routing depots,
but for a long time there waas just the one in Memphis.

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Michael Klenner
mdk1143@is.nyu.edu
mklenner@pacificnet.net
http://pages.nyu.edu/~mdk1143
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