Re: Cat's tongue part # ?and WARNING

[<Mark3M@aol.com>]

In a message dated 95-10-20 05:57:49 EDT, engjcc@gps.leeds.ac.uk (J C
Cummings) writes:

>> 
>> In a message dated 95-10-19 15:50:20 EDT, jokim@tuna.mit.edu (John H. Kim)
>> writes:
>> 
>> >I finally got to try one (for some reason it completely slipped my mind)
>> >and I LOVE it!  What was the part number and order phone number again?
>>
>-----------------------------------------------------------------------------
-
>
>> I'm not sure exactly about the part number for the new Trackpoint caps
>(Cat's
>> Tongues) but here is the phone number for a free replacement cap from
>IBM...
>> 1-800-520-8765--- They request your model and serial number of your
>Thinkpad.
>> 
>> This is what IBM has to say for the caps...
>> 
>> ===============================================================
>> 
>> Dear Customer,
>> 
>> Recently, IBM discovered that a small number of the smooth rubber caps
used
>> on some Trackpoint pointing devices found on certain models of ThinkPad
>> computers may, over time, contribute to keyboard malfunction.
>> 
>> To ensure the continued satisfaction of customers, IBM is offering
ThinkPad
>> owners a free replacement cap. IBM will provide customers with the
>upgraded,
>> no-slip rubber TrackPoint caps featured on IBM's latest ThinkPad models.
>> 
>> Enclosed, you'll find a no-slip replacement cap. IBM recommends that you
>> replace and discard the smooth cap presently in use on your ThinkPad. For
>> further information call 800-772-2227 in the US; in Canada call
>800-565-3344
>> 
>> We apologize for any inconvenience this may cause.
>> 
>> Sincerely, 
>> 
>> IBM 
>> 
>
>


>Not that I want to press a point, but whom do I call?  Is there a number for

>the UK.  I bought my tp750 at home in Canada, but I've been here a year, and
>will be another 3 at least. ;-)
>
>Can someone give me the IBM UK (preferrably free) number?
>
>thanks.

-----------------------------------------

I'm not sure about UK's number to contact about the new Trackpoint caps but
here is the general technical support number: (I don't think it's toll free)

(44)-81-940-6001  *The number in parentheses () is the country code.*


-Mark M.
(Mark3M@aol.com)