RE: Keyboard replacement

["Oleskiw, Myron" <OleskiwM@iarmtlrd.lan.nrc.ca>]

 I've just had a very good experience with IBM's service on my ThinkPad 
750C.  I had a key next to the TrackPoint II that didn't have the same feel 
as the other keys and was therefore causing me a problem.  I called IBM 
Service here in Ottawa last Friday.  They had a replacement keyboard in by 
Monday afternoon, and when I showed up at the local service center on 
Tuesday morning to have the keyboard replaced, the exchange was completed 
within 15 minutes while I waited.

The new keyboard also appears to have the letters printed on top of the 
keys, and the technician wasn't aware of a new style of keyboard with the 
lettering embedded within the keys.  He said "perhaps on the TP755...".

Myron Oleskiw
National Research Council Canada
Myron.Oleskiw@nrc.ca