Thinkpad 760ED freezing problems

[tom.kustner@emjay.com (Tom Kustner)]

I am putting out a general call to see if anyone else is having a
problem of the following nature:

After being on and actively used (no hibernation) for 3-6 hours, our
Thinkpad 760ED freezes up.  No error message, no GPF, nothing.  It is
just simply frozen.  The only option is to turn the machine off and
on.  Doing a BIOS test shows all components as being OK.  This still
occurs even after upgrading to the latest BIOS (v1.02).  I have Dr.
Watson running and so sometimes, he pops up when we are actively using
a specific application, but his message justs says "Application X had
a "Unknown" fault at...".

While I have not seen this problem reported here, someone the other
day in the comp.sys.laptops Usenet group reported that they returned
twenty-three 760ELD machines to IBM because of a similar problem that
occurred in DOS, Unix, Windows 3.1, Windows 95, etc. and was
unresolvable.  This story was in response to another user who
reported, among other things, at having the freeze problem.

A technician for our vendor, who has a *lot* of experience with these
Thinkpads, is checking into the problem, though he hasn't had problems
like this himself with Windows 3.1 or Windows 95.

If anyone has had this problem and resolved it, could you please let
me know?  I have never heard of problems like this with the 760C
series and can only guess it exists with some of the 760E models.
Either that, or a number of us are shooting ourselves in the foot
unknowingly.  Any help would be appreciated.

Tom Kustner
----------------------------------------------------------------------------
Tom Kustner                   Emjay Corporation    
System/LAN Administrator      725 W. Glendale Ave.
Email: tom.kustner@emjay.com  Glendale, WI  53209-6509  USA
Any opinions are mine and not necessarily those of Emjay's.