Re: Hello/Woes

[Lee Hetherington <ilh@LCS.MIT.EDU>]

Ed,

I keep reading about IBM fixing dropped thinkpads for free!  Why is ours
costing money?  (Not that we really care about a few hundred dollars,
nor do I think we should waste time on it.)

--Lee

Michael Klenner writes:
| At 12:35 PM 4/23/96 -0600, you wrote:
| 
| >Well, I found one.  A DX2-50 4M/510Mb 701C (or so the ad said).  The owner had 
| >been robbed and so the machine did not have any cables or a battery, or the 
| >mini-docking station.  It did have the floppy drive and it did have the system 
| >unit itself.  I made a low bid on it and got it.  Then things got...
| interesting.
| 
| Wow... That really is a bummer, Jim.  You might try contacting:
| 
| Nationwide Computer Support - Laptop Upgrades specializes in upgrade and
| repair most laptop / notebook computers. We also provide parts such as: bare
| hard drive, CPU chip, memory, PCMIA hard disk, AC adapter, battery, charger,
| modem, network interface card, etc., for mobile professionals (road warriors). 
| 
| Address:     6507 Oakburl Court
|              Sugar Land, Texas 77479, USA
|              Telephone: 800-565-1210 to place orders
|              713-565-7812 to inquire further about upgrade and repair services
|              713-565-3721 for technical support
|              713-565-3780 for fax
|              Email:        ptran@hti.net 
| 
| I can't vouch for these folks, but they are the only third-pary laptop
| repair oufit I am aware of.  They might be able to help you, especially
| since they have surface mount gear, and would be able to replace individual
| ICs and such, rather than board level components.  Fortunately, my brother's
| 360ce, (formerly mine), went haywire (after having been dropped on an icy
| sidewalk), when it was out of warranty by a couple of months. IBM fixed it
| completely without complaint, (and gave him a brand new warranty too!).
  ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
| Granted, they claimed to have no sales-date information for his machine, but
| it was a US machine.  My 755CX has never had a problem.  IBM must really
| believe something foul went on with your particualar machine.