re: 760cd delays

[Ted Frederick <tedf@cadence.com>]

Hi,

At 03:49 PM 11/18/95 -0600, Simon Maufe, Monsanto CROP IT, V2K, 4-3207 wrote:
>Seems to me there is a pattern, if the earlier writers hypotheis can be shown
>(that IBM is bound by an antitrust ruling that says they can announce until
>they start selling the item) then start writing letters to the US Justice
>Department. If enough owners do that, then I would hope the government would 
>take notice and force the practice to stop.
>

C'mon people, IBM covers their ass in these things. Contrary to what many of
us think from time to time, (myself included) Forrest Gump is not running
the works there, they actually *do* have a pretty good grip on the
legalities of marketing computer products...

All they have to do is show that they could or did ship 'a unit' when they
announce the product.  I'm certain they have shipped more than one unit of
the 760CD.

Doug Fairclough mentioned in an earlier e-mail that you should wait until
resellers have stock on hand before you order a unit... Bad idea, unless you
are willing to wait several months while all the back-orders are filled first.

I know this is evil, but, the best thing to do if you "gotta" have the unit
pronto is to source as many vendors as possible and place an order with each
one.  They can't charge/invoice you until they ship (at least in the US),
and all you do is cancel the other orders when the first unit arrives. In
the event you are shipped multiple units, send the others back and you will
be credited by the reseller or IBM since IBM maintains a 30-day no Q's asked
return policy.  I know it's a little more legwork, but if you *really*
want/need it...

Keep in mind, this advice is targeted for US consumers only...

>From:	TIN::"owner-tp750@cs.utk.edu" 18-NOV-1995 14:04:22.92
>To:	Michael MacDonald <macd@panix.com>
>CC:	Thinkpad mailing list <tp750@cs.utk.edu>
>Subj:	Re: 760cd delays
>
>I can certainly appreciate your frustration as I await my 755 CDV Pentium.
>I've now heard January after already waithing 2 months and am thinking of
>getting the Dx100 version instead.  So the 760s aren't the only problem.
>
>Pat
>
>At 01:18 PM 95 11 18 -0500, Michael MacDonald wrote:
>>I hate IBM. Why do they market computers that are not acutally available? 
>>I ordered a 760cd from PC Direct two days after it went on sale. I was 
>>told at the time that I could expect delivery in 10 days. Since then, the 
>>delivery date has been pushed back twice, and is now December 11th. I 
>>expect it to be delayed until January when I check again next week.
>>
>>I went through this crap before when waiting for the 755cd; I ordered one 
>>in November 1994 and received it in mid-April. All I know is that my 
>>tolerance for IBM's lies and deceit is diminishing rapidly. Why can't 
>>they be honest with their customers?
>>
>>Michael MacDonald
>>macd@panix.com
>>mmacdon1@tinker.hofstra.edu
>>
>>
>>
>>
>
>O   _  |      Pat Presidente      | ======= | Technology Resource Teacher  |
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>
****************************
Ted Frederick
Principal Mgr. DM Practice
Voice: 408.894.2275
Fax: 408.894.3484
tedf@cadence.com
****************************